Deleting your account and your data

ChallengeGoal · Last updated: 8 October 2026

This English translation is provided for convenience. If it differs from the Turkish version, the Turkish version prevails.

Deleting from the app (instant)

1. Open ChallengeGoal and tap your username at the top right of the home screen.
2. At the bottom of the Account screen, tap Delete account.
3. Confirm with Delete for good.

The deletion is carried out instantly and cannot be undone.

If you cannot open the app

From the email address registered to your account, send an email to destek@challengegoal.app with the subject "Account deletion request" and include your username. Your request is carried out within 30 days at the latest and you are notified. Guest accounts can only be deleted from inside the app; once you uninstall the app, your guest account can never be accessed again.

What is deleted

• Your account: your username, your email address, the hash of your password, your Google or Apple link and your open sessions
• Your points, level, goal balance and goal transactions
• Your daily reward and daily puzzle records

What remains

• Matches that are in your opponents' match history remain; in those matches your name appears as "Deleted player".
• Server logs are deleted automatically within at most 90 days, and backups within at most 14 days.
• In-app purchase records may be kept for as long as legal retention obligations last. Your payment details are held not by us but by the App Store or Google Play.

For details, see the Privacy Policy page.